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We are here to help!

 

We are available to assist you by phone and email.

  To ensure the correct team member contacts you,

select a department below.

 

 

Product Information Specialist

For questions about product features before purchase.

 

 

Student Placement Consultant

For help with choosing the right courses to engage your student for academic success.

 

 

Student Struggling in a DIVE or Shormann Course

We can help your struggling student get back on track quickly and easily with proven solutions to common issues.

 

 

 

Order Status & Tracking Department  

To request the status of your eLearning, Downloads, Download & Stream, CDs, Books, and more!

 

 

Technical Support Specialist 

For help quickly solving issues with CDs, eLearning, Download, Download & Stream formats.

 

 

     CD Replacements & Upgrades Team 

Is your CD damaged? Would you like to upgrade your CD to a digital format, like a download, eLearning, download & stream, etc? If so select the link above. 

 

 

Refunds and Exchange Manager                      

For questions about policies like refunds, returns, and exchanges, select the link above.

 

 

Science eLearning Grade Changes & Reset Techs

To request a grade change or assignment reset in your DIVE Science eLearning course, select the link above. 

 

 

Shormann Math eLearning Grade Changes & Resets   

To request a grade change or assignment reset in your Shormann Math course, select the link above. 

 

 

Students Only: Ask a Homework or Test Question

 Please use this form to ask Dr. Shormann a specific question about a homework, test, or quiz question. He will respond within 1 business day or less.