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Editions
Before
opening, please make sure the edition on the label of the
DIVE
CD
matches the edition
of the
book you will be using. If you are unsure, please call Customer Service at
936-372-9216.
Exchanges and Refunds
Opened CDs are not refundable and cannot be exchanged.
You may
exchange or request a refund for an
UNOPENED
CD.
There will be a
10%
restocking fee. Please complete the
Return Authorization
Form here.
Lifetime Replacement Program
We offer
LIFETIME replacement to original purchasers for Win/Mac Version CDs
that have been damaged or broken. Please complete the
Replacement
CD Form.
Used CDs
All
DIVE
CDs are
copyrighted and contain an End User License Agreement which states you
have purchased a license to use the intellectual property for your
immediate family. It also states that this license is non-transferable
which means the
DIVE
CDs
cannot be sold. Loaned, or given away. This is important for many reasons
but most importantly it allows us to serve you better. This policy permits
us to offer the Lifetime Replacement Program described above. It helps
protect homeschooling families from purchasing damaged CDs. This is a
common practice in the software industry designed to protect against
illegal copies and therefore higher prices. Making illegal copies is the
same as shoplifting and it always makes prices higher.
Missions Program
If you
would like to send us your used
DIVE
CDs when
you are finished with them, we will put them in our Missions Program. This
program donates
DIVE
CDs to
ministries such as
School
of the Medes,
a Classical Christian School in Iraq.
Tech Support
All
DIVE
CDs are
GUARANTEED to work. If your CD is not working properly see the
troubleshooting page
or contact us at
281-259-8777
or
techsupport@diveintomath.com We are committed to making sure every CD
works properly.
It
is our desire to serve the Lord by serving the homeschool community. It
is our
prayer
that the DIVE CDs will be a blessing your family. If you have any
questions or
comments
please contact Customer Service at 936-372-9216.
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