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DIVE Installation Instructions

 

PLEASE DISREGARD THE INSTALLATION INSTRUCTIONS ON THE CD MENU

PRINT THESE INSTRUCTIONS BEFORE STARTING INSTALLATION

Click here to get a printable version

DIVE CDs play in QuickTime Player on either Mac or Windows 98 and higher computers.

        Windows 98 and ME require QuickTime 6.5.2

        Windows 2000, XP and Vista require QuickTime 7.4.1

 

Please follow the instructions below to ensure you have the correct version of QuickTime for your computer operating system.   If you are not sure which operating system you have click on Start then right click on My Computer and click on Properties.

 

Mac operating systems should already have the correct version of QuickTime for your Operating System.  Put the CD and open the lesson you wish to view.   If this is the first time to view this CD please be sure to watch the Getting Started file with your child before viewing any of the lessons.

 

Windows 98 and ME operating systems require QuickTime 6.5.2. To find out what version you have:

1.  Open QuickTime Player.  You can either double click on the QuickTime icon on your desktop or access it by clicking on Start > All Programs >QuickTime > QuickTime Player.

2.  Click on Help > About QuickTime and the version will be listed in a pop up box.  If you have any other version than QT 6.5.2. you will need to follow these instructions:. 

a.    Close QuickTime and all other programs you may have open.

b.    Click on Start > All Programs > QuickTime > Uninstall QuickTime

c.    Then click on Remove > Completely Remove > OK > Finish

d.    Restart your computer.

e.    Place the DIVE CD in your drive.  Click on Start > My Computer then double click on your CD drive.

f.     Double click on QuickTime 6.5.2 Installer.  Follow the prompts in the wizard.  Do NOT change any preset settings or fill out the registration information.

g.    Close down all windows that may be open then double click on the QuickTime icon on your desktop (blue Q) or go to Start > All Programs > QuickTime > QuickTime Player. 

h.    When the player opens click on Window then remove the check mark next to “Show Content Guide at start up” by click on the check.  It may be called “Hot Picks” on some versions.

i.     Click File > Open File > Double Click CD Drive > Double Click Open Me First > Double Click Getting Started.  Watch this lesson with your child before viewing any other lessons. 

j.     If you have any problems, please see Common Problems below.

 

Windows 2000 and XP operating systems require QuickTime 7.4 and higher.  To determine your version:

1.  Open QuickTime Player.  You can either double click on the QuickTime icon on your desktop or click on Start > All Programs > QuickTime > QuickTime Player.

2.  Click on Help > About QuickTime and the version will be listed in a pop up box.  If you have any version other than QT 7.4 and higher you will need to follow these instructions: If you already have QuickTime 7.4 or higher please go to step 3.

a.     Close the pop up box that has the version.

b.     Click on Help > Update Existing Software.

c.     Follow the prompts in the installation wizard.  If you are asked to upgrade to QuickTime Pro, choose No Thanks. 

d.     The installation may take up to 15 minutes to complete.  If you have dial up and cannot complete this installation, please call us at 936-372-9216 and we will send you an installer CD. 

e.     When installation is complete, restart your computer.

 

3.  Set Up

a.      Place the CD in your CD drive.

b.      Double click on the QuickTime icon on your desktop or you can click on Start>All Programs>QuickTime>QuickTime Player.

c.       Click on Edit>Preferences>Player Preferences.  At the bottom of the list under OTHER click on the check mark next to Show Content Guide at Start Up to remove the check.  The content guide has movie reviews and ads that are generally not desirable.

d.      Close QuickTime Player then reopen it by double clicking on the icon again.  This time all you will see is a menu bar with Untitled at the top. 

e.      Click on File > Open File. Click on the dropdown arrow next to the Look In box and then click on your CD drive.  It should have the title of the CD next to it.

f.       Double click on Open Me First then double click on Getting Started. You should watch this lesson with your child before viewing any other lessons.

4.   Watch a DIVE Lesson-Follow these simple steps each time you wish to watch a lesson

a.      Place the CD in the drive.  If any boxes pop up just close them down.

b.      Double click on the QuickTime icon on your desktop.

c.       Click on File>Open File>CD Drive > then double click on the lesson you wish to view.

5.  If you have any problems please see Common Problems below. 

 

Windows Vista operating systems require QuickTime 7.4 and higher.  To determine your version:  

1.   Open QuickTime Player.  You can either double click on the QuickTime icon on your desktop or click on Start > All Programs > QuickTime > QuickTime Player.

2.  Click on Help > About QuickTime and the version will be listed in a pop up box.  If you have any version other than QT 7.4 and higher you will need to follow these instructions: If you already have QuickTime 7.4 or higher please go to step 3.

a.     Close the pop up box that has the version.

b.     Click on Help > Update Existing Software.

c.     Follow the prompts in the installation wizard.  If you are asked to upgrade to QuickTime Pro, choose No Thanks. 

d.     The installation may take up to 15 minutes to complete.  If you have dial up and cannot complete this installation, please call us at 936-372-9216 and we will send you an installer CD. 

e.     When installation is complete, restart your computer.

3.  Set Up

a.      Place the CD in your CD drive.

b.      Double click on the QuickTime icon on your desktop or you can click on Start>Programs>QuickTime>QuickTime Player.

c.       Click on Edit>Preferences>Player Preferences.  At the bottom of the list under OTHER click on the check mark next to Show Content Guide at Start Up to remove the check.  The content guide has movie reviews and ads that are generally not desirable.

d.      Close QuickTime Player then reopen it by double clicking on the icon again.  This time all you will see is a menu bar with Untitled at the top. 

e.      Click on File > Open File > Computer >then double click on your CD drive.  It should have the title of the CD next to it.

f.       Double click on Open Me First then double click on Getting Started. You should watch this lesson with your child before viewing any other lessons.

4.  Watch a DIVE Lesson-Follow these simple steps each time you wish to watch a lesson.

a.      Place the CD in the drive.  If any boxes pop up just close them down.

b.      Double click on the QuickTime icon on your desktop.

c.       Click on File>Open File>Computer >CD Drive > then double click on the lesson you wish to view.

d.      If you have any problems please see Common Problems below

 

Common Problems  

1.  Pop up window asks if I want to “Restore file types to QuickTime”

a.   Choose Yes

2.  Error message says “A later version of QuickTime is already installed on your computer."

a.   This means you do not need to install or update your QuickTime Player.  Click OK and then continue with the instructions to view the Introductory Lesson. 

3.   Inappropriate ads and movie previews display when I open QuickTime.

a.  Open QuickTime and click on Edit >Preferences>Player Preferences.

b.  Click on the checkmark next to Show Content Guide at Start Up to remove the check.

c.  Click Apply then OK.

d.  Close the player and open it again.  You will now see a menu bar labeled Untitled. You will not see the ads anymore.

4.   Am I supposed to install the lessons?

a.  We do not recommend saving the lessons on your hard drive.  They are very large files which take up a lot of memory.  Should you choose to do so, we cannot assist you in this process due to the liability issues involved. 

 

 

If you have any other problems please go to our website and click on Tech Support.  Occasionally QuickTime releases an update that will cause some customers to have trouble viewing their CD.  When this happens we will put a notice on our website and post quick and easy step by step solutions. 

 

Tech Support 281-259-8777 or techsupport@diveintomath.com